Interestingly, I just got off the phone with my son’s school before writing thisβ¦a call I told myself I did not need to make, and yetβ¦π€ππΎββοΈ (Missed the first part? Catch up here)
I cannot count the number of times I have been tempted to engage my child’s school to discuss one issue or the other. Sometimes from observations I have made, other times from my son’s account of what his school-day was like. On many occasions, I have decided against it and successfully overlooked the issue. Other times I wait for the school to reach out to me on something else, and then at the end of the call or conversation, I take the opportunity to check on what I am not clear on. π
Many parents I know decide against contacting their child’s school if they have concerns because the assumption is that their child may be labelled negatively or it may affect the way they are treated by the teachers. But if your child’s school starts being hostile towards your child because you drew their attention to something, then maybe you should not have taken your child there to begin with. π
Recently, I heard about parents who had some concerns and decided to discuss it with the head of their child’s school. The conversation ended on a note of ‘If you do not like how we handle things here, you are free to withdraw your child but we will not be refunding any fees paid.’ I have also heard of some pretty extreme reactions from schools after the parents voiced out concerns on specific issues; from children being asked to sit out on lessons all day, to children being given mean names and then to teachers refusing to teach that particular child. (Who is regulating these places?π€)

Even though our son’s school is very welcoming of parents’ views and keeps asking for feedback every now and then, I still hesitate to make that call. I ask myself:
- What exactly is the issue?
- Do I need to engage at all?
- Which things do I need to handle at the school level?
- Which ones can I address directly with my child?
I have learnt to pick and choose which things are absolute no-nos and which ones can be overlooked. By all means, address any concerns you may have but keep the purpose for your reaching out to the school, in mind.
Before you go to your child’s school to rain fire and brimstone, take a deep breath and calm down. Do not dial school line or drive over just yet. First make a decision on what the best way to approach the issue is. Determine whether you even need to talk to the school at all or if there is an alternative way to handle things. If you decide to talk to the school, allow a few hours or a day or two, if you are extremely upset, before you contact the school. Unless of course, it is health-related, in which case, it is an entirely different situation.
Direct your concerns to the appropriate authority. Should you be talking directly to the teacher, school administration or the Head. What is the school’s policy on how to handle concerns? Is your approach intended as a direct attack to the teacher? There was an incident I was told of where a parent directly walked to a class to confront a teacher over a text message communication. In reply to an earlier request from the parent, that teacher had sent a message asking the parent if she (the teacher) was on the parent’s payroll, and to ask why the parent had the impression that they (the parents) can instruct her (the teacher).
Aim at putting a message across and not an emotional display. Try to keep your emotions in check and focus on the actual issue that needs to be addressed. Are you Reacting (giving an emotional response) to the situation OR are you Responding (addressing the issue in a manner that brings a solution that actually works) to the situation?

When you see something positive, commend the school. Some parents only contact their child’s school when there’s an issue. Every time their child’s school hears from them (parents), it’s always complaints, lightning and thunder all over. π It takes a lot of effort to cater to each child’s unique needs in a class of children of diverse personalities and backgrounds. So when you see something you like – progress in your child’s academics or whatever – just a message or an email is very encouraging to the school.
There is absolutely NOTHING wrong with addressing your concerns with your child’s school. You should not have to bear the uneasiness if you have concerns, but that does not mean you should constantly be ‘attacking’ the school. An approach can make or unmake a situation. Like I usually say: It’s usually not the WHAT but the HOW of the WHAT.
All the best. Stay safe

